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Medical Legal Partnership MLP Program

The Bay Pines VA Healthcare System Medical-Legal Partnership (MLP) program is a collaboration between the C.W. Bill Young VA Medical Center, Stetson University Veterans Law Institute, Bay Area Legal Services, and Gulfcoast Legal Services.
The program will become available to Veterans enrolled for care with the Bay Pines VA Healthcare System on February 1, 2017.

What is the MLP Program and who is eligible for services?

The MLP program encourages service delivery collaboration between medical and legal practitioners. MLP Attorneys train VA health care teams to screen for legal Veterans’ legal needs. The health care teams then refer Veterans to on-site legal clinics, whose pro bono attorneys provide advice, intervention, and representation. The health and legal teams collaborate to resolve the issue and provide any necessary follow-up services.

The program is designed specifically for Veterans enrolled for care with the Bay Pines VA Healthcare System (some exceptions may apply) who are in need of legal representation/consultation for non-criminal offenses, who may not otherwise be able to afford legal representation, in the following areas:
  • Veterans Benefits

  • Social Security Disability Benefits

  • Assistance obtaining Florida identification cards

  • Ancillary Elder Law

  • Family Law matters

  • Guardianship

  • Fiduciary

  • Landlord Tenant

  • Child Support

  • Military Discharge Upgrade

  • Compensation and Pension Support

Services are provided by MLP attorneys at no cost.

Where is the MLP Program office located and when is it open?

The MLP Program office is located in building 100, room 1E-241, C.W. Bill Young VA Medical Center.
Address: 10000 Bay Pines, Blvd., Bay Pines, FL 33744
The MLP program office is open every Tuesday and Wednesday from 8:00 a.m. to 4:30 p.m.

How can Veterans receive services and talk to an MLP attorney?

Veterans can receive MLP services two different ways:

Walk-in during regular office hours (Tuesday and Wednesday from 8:00 a.m. to 4:30 p.m.)
Make an appointment via telephone by calling 727-398-9592

Who can Veterans contact for questions and additional information?

Veterans can call 727-398-9592 (on or after February 1, 2017), or ask to speak with their Patient Aligned Care Team (PACT) social worker



  • C.W. Bill Young VA Medical Center
    building 100, room 1E-241
    10000 Bay Pines, Blvd. Bay Pines, FL 33744

Contact Number(s)

  • 727-398-9592

Hours of Operation

  • Tuesday and Wednesday from 8:00 a.m. to 4:30 p.m.




VA announced a number of changes to make participation in the Veterans Choice Program easier and more convenient for Veterans who need to use it. The move, which streamlines eligibility requirements, follows feedback from Veterans along with organizations working on their behalf.

Under the updated eligibility requirements, a Veteran is eligible for the Veterans Choice Program if he or she is enrolled in the VA health care system and meets at least one of the following criteria:

•Told by his or her local VA medical facility that they will not be able to schedule an appointment for care within 30 days of the date the Veteran’s physician determines he/she needs to be seen or within 30 days of the date the Veteran wishes to be seen if there is no specific date from his or her physician;

•Lives more than 40 miles driving distance from the closest VA medical facility with a full-time primary care physician;

•Needs to travel by air, boat or ferry to the VA medical facility closest to his/her home;

•Faces an unusual or excessive burden in traveling to the closest VA medical facility based on geographic challenges, environmental factors, a medical condition, the nature or simplicity or frequency of the care needed and whether an attendant is needed. Staff at the Veteran’s local VA medical facility will work with him or her to determine if a Veteran is eligible for any of these reasons; or

•Lives in a State or Territory without a full-service VA medical facility which includes: Alaska, Hawaii, New Hampshire (Note: this excludes New Hampshire Veterans who live within 20 miles of the White River Junction VAMC) and the United States Territories (excluding Puerto Rico, which has a full service VA medical facility).

Veterans seeking to use the Veterans Choice Program or wanting to know more about it, can call1-866-606-8198 to confirm their eligibility and to schedule an appointment.  For more details about the Veterans Choice Program and VA’s progress, visit:


When Veteran family members need housing for the Bay Pines hospital


When Veteran family members need housing for the Bay Pines hospital to be near their Vet or a Vet needs temporary rooms to make their appointment, contact the Fisher House/Lodgetel. They must live more than 50 miles from the Bay Pines main campus to be eligible

Where do families stay when visiting their Veterans in the hospital?

Some Veterans spend days, even months recovering from medical problems that put their life on hold. They know that they will be taken care of at the VA, but what if their families want to visit them? Loved ones often drop everything to visit and support their loved in the hospital, putting their lives on hold can strain both emotionally and financially.In 1990, philanthropist Zachary Fisher recognized this need for families visiting their recovering Service members and built the first Fisher House. Today there are 67 Fisher Houses near major military bases and VA hospitals across the country.Fisher House served 25 million families last year.

Bay Pines VA Healthcare System has two types of temporary lodging programs

These programs assist veterans and their families. To be eligible for either program, the veteran and/or family members must live more than 50 miles from the Bay Pines main campus.During regular business hours Bay Pines' Social Work Service screens guests for these programs and makes referrals if eligible. After hours, this is done by the Administrative Officer of the Day (AOD).Our Fisher House is located on the grounds of the Bay Pines main facility and was dedicated on July 1, 2002. It is a home away from home for families of acutely hospitalized veterans. The Fisher House has a kitchen and laundry facilities. Guests must be able to take care of their own personal needs. Guests are responsible for maintaining their own rooms and keeping the common areas clean. There is no maid service.Lodgetel is an off-site program that provides temporary lodging for veterans who have problems with their medical appointments due to distance and time-of-day. The Lodgetel program is a self-care program and there are no clinical services available.

To get more information about the Fisher House or Lodgetel programs, contact Social Work Service at (727) 398-6661, extension 11350.



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